2024-2025 Student Handbook

Missing Student Notification

If any member of the Carroll College community has reason to believe that a student who resides in campus housing is believed to be missing for 24 hours, they should immediately notify the Director of Campus Safety and Security at 406-447-4404, on-call Residential Life & Housing Senior Staff at 406-459-0540, the Director of Residential Life & Housing at 406-447-5509, or the Dean of Students at 406-447-5434. A student is presumed missing if he/she is overdue in reaching home, campus, or other specific destination for 24 hours past his/her expected time of arrival and/or additional factors that lead college staff to believe that he/she is missing.  The college does not have to wait a full 24 hours before determining a student is missing, or from initiating notification procedures as soon as it is determined a student is missing.

College staff will:

  1. Conduct a health and safety check of the resident’s room.
  2. Attempt to contact the student via cell phone, email or other means.
  3. Identify other students who may be aware of the missing student’s whereabouts (i.e. roommate, friends, classmates, other residents, etc.).
  4. Use the student’s class schedule to contact his or her professors.
  5. Contact the student’s academic advisor.

If, upon investigation, it is determined that the student is missing, the Director of Campus Security and Public Safety and/or the Director of Residential Life & Housing will:

  • Contact the student’s identified emergency contact within the first 24 hours of when the student was determined to be missing;
  • Contact the parent, legal guardian, or custodian of a student who is under the age of 18 years of age, and not an emancipated individual,  within the first 24 hours of when the student was determined to be missing(in addition to any contact person designated by the student);
  • Notify Helena Police Department at 406-457-8866 within 24 hours of when the student was determined to be missing (if Helena Police did not make the determination that the student is missing). 

At the time of registration, all students are requested to provide personal emergency contact person(s) name and contact information.  This information is maintained in the Self Service System and is designated as confidential.  The confidential contact person will be notified within 24 hours once the student is determined to be missing and that only authorized campus officials including the Director of Campus Security and Public Safety, the Associate Director of Residential Life and Housing, as well as law enforcement officers in furtherance of a missing person investigation may have access to this information.   If the student is under 18 years of age and not emancipated, the college must notify a custodial parent or guardian within 24 hours of the determination that the student is missing, in addition to notifying any additional contact person designated by the student.